GET CERTIFIED

Adobe Commerce
Business Practitioner Professional

This page provides information on how to attain this certification. It includes a description of the exam, study materials, step-by-step instructions on the certification process, and how to renew your certification.

Key info

EXAM ID:

AD0-E723

LEVEL:

Professional (0-12 months’ experience)

COST:

$125 (global) / $95 (India)

LANGUAGE(S):

English

DELIVERY:

Online proctored (requires camera access)

PASSING SCORE:

41/50

TIME LIMIT:

1 hour 40 mins

LAST UPDATED:

Exam details

Job title:

  • Business Analysts
  • Project Managers
  • Product Owners
  • Consultants
  • Adobe Commerce strategists
  • eCommerce Admin/Director/Manager/Consultants
  • Digital Marketing Director/Manager/Developers
  • Solution Specialists
  • Technical Account Managers

    • You should have a minimum of 0-12 months hands-on experience with Magento Open Source using the LUMA or BLANK theme and basic understanding of Adobe Commerce.

    Additionally, you should have a basic understanding of the eCommerce experience, as well as familiarity with the following concepts:

    • Digital marketing (SEO, CMS, email marketing, sales techniques [cross-sell, upsell], analytics, reporting, and monitoring)
    • Ecommerce terminology (sales/marketing strategies like omnichannel and multichannel)
    • Pricing and promotion
    • Customer purchase journey
    • Order life cycle
    • Magento Marketplace and third-party extensions
    • Security and compliance (GDPR, ADA, PCI DSS v3.2.1, PSD2)
    • Pricing and promotion

    Section 1: Catalog and Products (22%)

    • Given a scenario, identify which product type should be used.
    • Given a configuration, identify how the product will behave on the storefront.
    • Given a scenario, identify which pricing configuration to use.
    • Given a scenario, configure appropriate product attributes and catalog navigation.
    • Explain how to manage product inventory for single and multi-location setups.

    Section 2: Promotions (16%)

  • Given a scenario, configure the appropriate promotion type.
  • Given a promotion setup, explain the final price.
  • Given a scenario, troubleshoot promotion issues.

    • Section 3: Orders, Payments, Shipping, and Tax (18%)

  • Given a scenario, interpret order state/status to decide allowed actions.
  • Given a scenario, differentiate between online and offline payment methods.
  • Given business requirements, configure appropriate shipping and tax behavior.

    • Section 4: Customers (14%)

  • Explain how to use customer groups and segments to target pricing and content.
  • Given a scenario, appropriately configure customer accounts and attributes.
  • Given a scenario, explain how to assist a shopper while respecting privacy.

    • Section 5: Adobe Commerce Features and Services (18%)

  • Given a scenario, determine the appropriate website/store/store-view structure.
  • Explain how to configure admin roles and permissions in the admin panel.
  • Differentiate between Magento Open Source, Adobe Commerce, and Adobe Commerce Cloud.
  • Given a scenario, determine appropriate CMS and personalization features.
  • Identify available reports, import/export capabilities, and Commerce services.

    • Section 6: eCommerce General Knowledge (12%)

  • Identify key data privacy, accessibility, and compliance considerations.
  • Given a scenario, determine whether a payment flow is PCI-compliant.
  • Identify basic SEO-relevant features in Adobe Commerce.

    • Study for your exam

    You are not required to complete training before taking your certification exam, and training alone will not provide you with the knowledge and skills required to pass the exam. A combination of training and successful, on-the-job experience is critical to providing you with the repository of knowledge needed to pass the exam. We strongly recommend making use of the resources on this page to help you prepare.

    Our free practice tests are developed from the same blueprint as the live exams. The practice test will help you understand the topics covered in the live exam. Please remember that passing a practice test does not guarantee you will pass the certification exam.

    View Practice Test

    If you are prompted to log in to the Exam Prep Guide, use your Adobe ID.

    View Exam Prep Guide

    Manage your exam

    Visit the exam page to schedule, reschedule, or cancel your exam, or request accommodations. If you do not already have a voucher, you will be prompted to pay during the scheduling process.

    Manage exam

    Read this important information before scheduling

    Exam delivery
    Adobe has contracted Excelsoft’s easyProctor platform to deliver certification exams in an online proctored environment. Due to proctoring protocols, it is important to read the testing instructions (below, under "Take your exam") before your exam appointment.

    Payment
    You will be prompted for payment at the time of scheduling. If you have an active voucher, it will be automatically applied. If you do not have an active voucher, you will be prompted to purchase one at the time of scheduling. If you are eligible for a discount and are logged in with the correct email (for example, your Adobe employee, Adobe partner, or student email), the discount will be automatically applied.

    Resources
    Detailed information on pricing, payment, and discounts.
    Voucher FAQ
    Cancellations and rescheduling must be initiated prior to 24 hours before the scheduled exam appointment. Appointments rescheduled under 24 hours beforehand are subject to a rescheduling fee.

    Before exam day

    • Make sure your government ID is accessible for your exam appointment. Soft copies or digital IDs are not allowed. You may use an ID with non-Western characters.
    • Run the system test on the exam page to ensure you will be able to take the exam.
    • Double-check your time zone in your profile.

    Day of exam

    • Be early! The take exam button will appear 10 minutes before your scheduled appointment time. It will remain available for 30 minutes after your scheduled appointment time. If you do not start your exam within 30 minutes of your appointment time, you will be unable to take your exam and will forfeit your voucher.
    • Take your exam in a quiet workspace where you are alone.
    • Clear your desk of all papers, notebooks, and electronics, including phones, smartwatches, headphones, and earbuds.
    • Remove any external monitors.
    • Turn off your pop-up blocker before starting the exam.
    • Plug in your computer.
    • Note: If you become disconnected during your exam, or encounter any other technical issues, please contact Support using the chat function in the easyProctor dashboard, or by email: adobe.support@excelsoftcorp.com

    After your exam

    Once you complete an exam, you receive a provisional pass or fail. Your final score can take up to 72 hours to populate. If any irregularity is surfaced after that time, we reserve the right to investigate, and, if necessary, revoke the certification. You can find your result and score report in your Completed exams widget.

    If you fail to pass an Adobe certification exam on your first attempt, you must wait at least 24 hours before retaking the exam. Failure to pass an exam on the second or any subsequent attempt requires a waiting period of 15 calendar days before retaking the exam. Each attempt will incur a separate exam fee.
    After you pass a certification exam, you will receive a digital badge. This badge serves as tangible evidence of your proficiency with Adobe Experience Cloud products. By displaying it on your social media profiles or resume, you can showcase your skills in these applications. When someone clicks on your digital badge, they will be taken to a webpage verifying that your certification belongs to you, as well as what skills it is associated with. This allows you to prove your accomplishment to your supervisor, potential employers, and clients.

    To view your badges:
    1. Go to My Account.
    2. Click on the Achievements tab.
    3. Your badges appear in your Trophy case as well as in the Active certifications section.
    To share your badge from your Trophy case:
    1. Go to My Account.
    2. Click on the Achievements tab.
    3. Click on your badge. This will open the Credential page.
    4. Click on the logo for the social media account you would like to share to.
    To share your badge from the Active certifications section of your profile:
    1. Go to My Account.
    2. Click on the Achievements tab.
    3. Click on the Share button. This will open the Credential page.
    4. Click on the logo for the social media account you would like to share to.

    Renew certification

    Your Adobe certification must be renewed every two years. That’s why we’ve made renewing faster and simpler than ever – and it’s still free!

    Do you have any certifications that need to be renewed?

    Check now

    How do I renew?


    All you need to do is pass two short renewal courses (about 15 minutes each), and your certification will be renewed automatically for two years. Click on the Renewals tab in My Account to begin your renewal. 

    When do I renew?
    You will be notified 180 days before your certification expires that your renewal window has opened. You may complete your renewal any time within those 180 days.

    When does my certification expire? 
    Click on the Certifications tab in My Account. Your expiration date and a countdown is in the Active certifications widget. 

    What happens if my certification expires?
    To reactivate an expired certification, you must take the certification exam and pay the accompanying fee. Avoid the hassle and expense by renewing now for free!  

    I have more questions!
    Please view our full FAQs.
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