GET CERTIFIED

Adobe Campaign Classic
Architect Master

This page provides information on how to attain this certification. It includes a description of the exam, study materials, step-by-step instructions on the certification process, and how to renew your certification.

Key info


EXAM ID:

AD0-E328


LEVEL:

Master (3-5 years’ experience)


COST:

$225 (global) / $150 (India)


LANGUAGE(S):

English


DELIVERY:

Online proctored (requires camera access)


PASSING SCORE:

30/50


TIME LIMIT:

1 hour 40 mins


LAST UPDATED:


Exam details

Job title:

  • Technical Lead with Adobe Campaign Classic background
  • Adobe Certified Expert - Campaign Classic Developer
  • Adobe Campaign Classic developer or similar role
  • Martech Solution Architect

You should have:

  • Experience with multiple Adobe Campaign Classic implementations
  • An understanding of how Adobe Campaign works as a digital marketing solution and implements it based on project requirements
  • The ability to create a functional design document
  • The ability to create a functional scope of work for an Adobe Campaign installation
  • The ability to provide the technical roadmap including LEO and task dependencies
  • The ability to provide technical requirement information for the project scope and timeline
  • Experience with business requirements workshops
  • Experience in leading solution design workshops
  • The ability to evaluate multiple solution approaches and provide recommendations
  • The ability to review existing campaigns and processes on other platforms to determine needs for the Adobe Campaign implementation
  • The ability to describe and demonstrate product features and capabilities
  • The ability to map product capabilities to high use cases
  • Experience in supporting the pre-sales team
  • The ability to offer deskside coaching (product best practice, reporting metrics, and so on)
  • Experience in describing the differences between deployment models

Section 1: Solution definition (24%)

  • Given specific business requirements, determine the information relevant to solution design
  • Given a scenario, provide performance, infrastructure, and configuration recommendations
  • Analyze Campaign Classic setups to advise on improvements
  • Determine business requirements to design a digital marketing solution
  • Given a scenario, specify the correct product deployment method

Section 2: Data landscaping (24%)

  • Specify the Data Model and integration map design parameters for a Campaign solution with other customer tools
  • Given a scenario, determine the solution design required to comply with laws and regulations
  • Given a scenario, determine the optimal technical workflow design

Section 3: Installation and management (16%)

  • Given a set of key modules, validate the configuration of the module set-up
  • Given a scenario, recommend integration solutions to enable native and third-party integrations with Adobe Campaign Classic
  • Given a scenario, determine diagnostic methods
  • Specify integration parameters and approach for Adobe and non-Adobe application integrations
  • Given a scenario, advise on the appropriate hardware infrastructure needed during solution design
  • Given a scenario, determine the correct method for solution promotion to the respective environment

Section 4: Project leadership (10%)

  • Given customer requirements, determine the appropriate activities and resources needed
  • Given a scenario, analyze the overall solution to determine technical risks, assumptions, issues and dependencies
  • Communicate technical ACC expertise to internal and external teams

Section 5: Customization (26%)

  • Analyze and design custom features
  • Analyze and design custom integrations
  • Determine the correct method to design complex campaign templates and workflows
  • Determine the correct method to design solutions using additional modules

Study for your exam

You are not required to complete training before taking your certification exam, and training alone will not provide you with the knowledge and skills required to pass the exam. A combination of training and successful, on-the-job experience is critical to providing you with the repository of knowledge needed to pass the exam. We strongly recommend making use of the resources on this page to help you prepare.

If you are prompted to log in to the Exam Prep Guide, use your Adobe ID.

View Exam Prep Guide

Manage your exam

Visit the exam page to schedule, reschedule, or cancel your exam, or request accommodations. If you do not already have a voucher, you will be prompted to pay during the scheduling process.

Manage exam

Read this important information before scheduling

Exam delivery
Adobe has contracted Excelsoft’s easyProctor platform to deliver certification exams in an online proctored environment. Due to proctoring protocols, it is important to read the testing instructions (below, under "Take your exam") before your exam appointment.

Payment
You will be prompted for payment at the time of scheduling. If you have an active voucher, it will be automatically applied. If you do not have an active voucher, you will be prompted to purchase one at the time of scheduling. If you are eligible for a discount and are logged in with the correct email (for example, your Adobe employee, Adobe partner, or student email), the discount will be automatically applied.

Resources
Detailed information on pricing, payment, and discounts.
Voucher FAQ
Cancellations and rescheduling must be initiated prior to 24 hours before the scheduled exam appointment. Appointments rescheduled under 24 hours beforehand are subject to a rescheduling fee.

How to take your exam

  • Using the Chrome or Edge browser, go to your Upcoming exams scheduled widget.
  • Click on Scheduling.
  • Run the system test on the exam page to ensure you will be able to take the exam.
  • Click on the Take exam button and follow the instructions on the easyProctor dashboard.

Before exam day

  1. Prepare your computer for your exam appointment:
    1. Using the Chrome or Edge browser, go to your Upcoming exams scheduled widget.
    2. Click on Scheduling.
    3. Download the Process Tracker.
    4. Run the system test on the exam page to ensure you will be able to take the exam.
  2. View the instructional video to understand what your exam experience will be like.
  3. Make sure your government ID is accessible for your exam appointment. Soft copies or digital IDs are not allowed. You may use an ID with non-Western characters.
  4. Run the system test on the exam page to ensure you will be able to take the exam.
  5. Double-check your time zone in your profile.

Day of exam

  • Be early! Your proctor will start your session precisely at your appointment start time.
  • Take your exam in a quiet workspace where you are alone.
  • Clear your desk of all papers, notebooks, and electronics, including phones, smartwatches, headphones, and earbuds.
  • Remove any external monitors.
  • Turn off your pop-up blocker before starting the exam.
  • Plug in your computer.
  • Note: If you become disconnected during your exam, or encounter any other technical issues, please contact Support using the chat function in the easyProctor dashboard, or by email: adobe.support@excelsoftcorp.com

Resources

  • View the Self Help Page for detailed information about proctored exams.

After your exam

Once you complete an exam, you receive a provisional pass or fail. Your final score can take up to 72 hours to populate. If any irregularity is surfaced after that time, we reserve the right to investigate, and, if necessary, revoke the certification. You can find your result and score report in your Completed exams widget.

If you fail to pass an Adobe certification exam on your first attempt, you must wait at least 24 hours before retaking the exam. Failure to pass an exam on the second or any subsequent attempt requires a waiting period of 15 calendar days before retaking the exam. Each attempt will incur a separate exam fee.
After you pass a certification exam, you will receive a digital badge. This badge serves as tangible evidence of your proficiency with Adobe Experience Cloud products. By displaying it on your social media profiles or resume, you can showcase your skills in these applications. When someone clicks on your digital badge, they will be taken to a webpage verifying that your certification belongs to you, as well as what skills it is associated with. This allows you to prove your accomplishment to your supervisor, potential employers, and clients.

To view your badges:
  1. Go to My Account.
  2. Click on the Achievements tab.
  3. Your badges appear in your Trophy case as well as in the Active certifications section.
To share your badge from your Trophy case:
  1. Go to My Account.
  2. Click on the Achievements
  3. Click on your badge. This will open the Credential page.
  4. Click on the logo for the social media account you would like to share to.
To share your badge from the Active certifications section of your profile:
  1. Go to My Account.
  2. Click on the Achievements tab.
  3. Click on the Share button. This will open the Credential page.
  4. Click on the logo for the social media account you would like to share to.

Renew certification

Your Adobe certification must be renewed every two years. That’s why we’ve made renewing faster and simpler than ever – and it’s still free!

Do you have any certifications that need to be renewed?

Check now

How do I renew?


All you need to do is pass two short renewal courses (about 15 minutes each), and your certification will be renewed automatically for two years. Click on the Renewals tab in My Account to begin your renewal. 

When do I renew?
You will be notified 180 days before your certification expires that your renewal window has opened. You may complete your renewal any time within those 180 days.

When does my certification expire? 
Click on the Certifications tab in My Account. Your expiration date and a countdown is in the Active certifications widget. 

What happens if my certification expires?
To reactivate an expired certification, you must take the certification exam and pay the accompanying fee. Avoid the hassle and expense by renewing now for free!  

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